Delivery and Returns

Products can be returned within 14 days.

Please fill out the following form and enclose it with your return:

Exchange and Returns Form

Exchange and Returns Policy

  • 14-day return/exchange policy from receipt of goods
  • Earrings will incur a cleaning fee of CHF 10.-
  • Products
    on sale / products purchased at a special offer price will be refunded
    in the form of a Bahija voucher. Any outstanding invoices must be paid
    by the customer.
  • Returned products must be in their original condition and original packaging
  • Products must be new and unworn.
  • Products
    and packaging that reach us in a damaged condition cannot be accepted
    for return; any defects must be reported before returning.
  • We strongly recommend return shipping with A-Post Plus
  • The customer is responsible for the costs and risks of the return shipment
  • Bahija GmbH accepts no liability in the event of loss or defect

Orders under a value of CHF 200 are sent normally via A-Post.

If the amount is exceeded, the shipment will be carried out including shipment tracking.

Shipping is free.

In order to do something for the environment, we do not send out invoices or delivery notes. All information can be found in your e-mails after the order.

product care

So that you can enjoy it for a long time, you should pay attention to a few things:

  • It is best to store our jewelry in a drawer and protected from air
  • Avoid storage in the bathroom. The humid air only encourages the jewelry to tarnish
  • Silver
    take off gold-plated jewelry when bathing or showering, because this
    promotes the wear and tear of the gold. As well as jewelry, which one from
    leather
  • Keep jewelry away from chemicals (visits to the hairdresser, sulfur baths, etc...)
  • Contact with sweat, perfumes and creams can change or even damage the jewelry.